Effective Date: November 19, 2025

Last Updated: November 19, 2025

St. Joe's Exteriors LLC (“St. Joe's,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stjoesexteriors.com (the “Site”) or communicate with us via text message, email, or phone.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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Information We Collect

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Personal Information You Provide

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We may collect personal information that you voluntarily provide to us when you:

• Request a free inspection or estimate

• Contact us via phone, email, or contact forms

• Sign up for text message communications

• Subscribe to our newsletter or promotional materials

• Leave comments or reviews on our Site

• Apply for employment

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This information may include:

• Name

• Email address

• Phone number

• Mailing address

• Property address

• Project details and preferences

• Any other information you choose to provide

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Information Collected Automatically

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When you visit our Site, we may automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on pages

• Referring website addresses

• Date and time of visits

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Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Remember your preferences

• Understand how you use our Site

• Improve Site functionality and performance

• Deliver relevant advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

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How We Use Your Information

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We use the information we collect to:

• Provide, maintain, and improve our services

• Respond to your inquiries and service requests

• Schedule inspections, estimates, and appointments

• Send appointment reminders, dispatch notifications, and service updates

• Process insurance claims and communicate with insurance companies

• Send promotional materials, newsletters, and special offers (with your consent)

• Improve customer service and support

• Analyze Site usage and trends

• Comply with legal obligations

• Prevent fraud and ensure security

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Text Message Communications

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Opt-In for Text Messages

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By providing your mobile phone number and opting in to receive text messages from St. Joe's Exteriors LLC, you consent to receive appointment reminders, dispatch notifications, service updates, and customer satisfaction surveys via automated text messages at the phone number you provided.

Message Frequency: Message frequency may vary based on your service needs and interactions with us.

Message and Data Rates: Message and data rates may apply based on your mobile carrier’s plan.

Opt-Out: You can opt out of receiving text messages at any time by texting STOP to any message you receive from us. Once you text STOP, no further messages will be sent to your mobile number.

Help: For assistance, text HELP to any message you receive from us, or contact us at stjoesexteriors@gmail.com or 937-419-1185.

Supported Carriers: Our text messaging service is available on major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Check with your carrier for availability.

By opting in, you confirm that you are the mobile phone subscriber or have authorization from the subscriber to opt in to our text messaging program.

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How We Share Your Information

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We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, email delivery, text messaging services, payment processing, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Insurance Companies: When you request insurance restoration services, we may share relevant information with your insurance company to process claims.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

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Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

If you leave a comment on our Site, the comment and its metadata are retained indefinitely to facilitate automatic approval of follow-up comments and prevent spam.

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Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to certain legal exceptions.

Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or texting STOP to our text messages.

Do Not Track: Our Site does not currently respond to “Do Not Track” browser signals.

To exercise any of these rights, please contact us at stjoesexteriors@gmail.com or 937-419-1185.

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Third-Party Websites

Our Site may contain links to third-party websites, including social media platforms, vendor sites, and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

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Embedded Content from Other Websites

Articles and pages on our Site may include embedded content such as videos, images, and articles from other websites (e.g., YouTube, Google Maps). Embedded content from other websites behaves as if you visited that website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.

 

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

 

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

St. Joe's Exteriors LLC

Email: stjoesexteriors@gmail.com

Phone: 937-419-1185

Address: 1960 Russia-Versailles Rd, Russia, OH 45363

Website: stjoesexteriors.com

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